Frequently Asked Questions

Before Picture Day

Let them wear something they love! Solid colors and soft patterns work best, but if they’re excited about a favorite outfit—even funky socks with their uniform—go for it. Their happiness comes through in photos.

Skip the baseball cap. We want to see their beautiful faces.

A small touch-up kit can go a long way. A brush, tissues, or an extra hair tie can help with last-minute fixes, just in case.

Encourage them to relax and have fun. The best photos come from a real smile, not a perfect pose.

After Picture Day

Within 3 weeks of the last Picture Day at your school.

You’ll get an email with a direct link to your child’s album.

If it’s your first time visiting the store, you’ll be asked to create an account.

Check your spam or promotions folder. If you still don’t see it, email [email protected] with your child’s name and school—we’re happy to resend the link.

Have Another Question?

Email us at [email protected]